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Licensing Program Support Specialist, Dowtown Denver
Salary: $48,000 annually
Opening Date: November 5, 2018
Closing Date: Open until filled
Overall Function of the Office of Early Childhood, Division of Early Care and Learning, Licensing Unit:
The Child Care Licensing Unit exists to reduce the risks to children in out of home child care situations (less than 24 hour care) by promulgating regulations for child care that ensure minimum standards of health and safety. The work unit accomplishes this through inspection and monitoring of child care facilities, consultation, and collaboration with those in the business of providing child care.
Description of Job:
This position exists to assist with Colorado Open Record Acts (CORA) requests, support the Para-legal Licensing Compliance Specialist in compiling information for programs recommended for adverse licensing action. This position will support the Early Childhood Teacher Coordinator; Director Qualifications Coordinator; Appeals Coordinator, and Exemption Coordinator in compiling information necessary to process program requests and applications. Duties will include assisting with maintaining the approved licensing vendor list. This position will inspect facilities and authorize the issuance of a license for child care facilities after compliance with rules and regulations has been verified, provide technical assistance, and investigate complaints concerning children in care in order to assure safety of children in out of home settings when necessary due to fluctuations in the workflow of the Division. This position will be responsible for customer service duties including providing child care information to the public by interpreting licensing rules, procedures, responding to calls and written reports. Responsibilities will include assisting with phone duty coverage, walk-in visitors to the Office of Early Childhood, and other duties as assigned.
Minimum Qualifications and Substitutions:
Education: Graduation from an accredited college or university with a bachelor’s degree in Early Childhood Education, Social Work, Human Services, Psychology, Sociology, Child Development Economics or a closely related degree to the work assignment.
Experience: One year of professional experience working in a human services field in either a private or public entity, which includes working in the group care of children and in child care licensing or related field. Experience with data entry, answering phones, and providing customer service is preferred.
Professional work experience in group care of children, child care licensing, child protection or occupational field closely related to the work assignment which provided the same kind, amount and level of knowledge acquired in the required education, may be substituted on a year-for-year basis for the bachelor’s degree.
A master’s or doctorate degree from an accredited college or university in Human Services, Social Work, Sociology, Psychology, Early Childhood Education, Child Development or closely related field may be substituted for the bachelor’s and one or two years of general experience respectively. There is no substitution for the two years supervisory experience. (30 semester hours equals 12 months full time work experience).
• Child Development
• Child Protection
• Casework practices
• Computer skills
• Ability to communicate and work with people of diverse backgrounds
• Investigative practices/techniques
• De-escalation techniques for volatile situations
• Licensing principles
• Time Management